Saturday, April 21, 2007

Experimental Exercise Week Two

My partner for this assignment was Traci and we came up with a hypothetical situation in the workplace that we resolved. It was actually based on a disturbance amongst an employee that was out of line and continually disturbed everyone. This employee that had the problem brought it up to the Human Resources Director and as the Director, I decided that it would be best to take action right away. We decided that it would be best for the HR Director to sit down with other employees and ask them if they had any concerns and then implement training and workshops in order to boost team morale and make sure that the employees were acting appropriately. In order to make sure that the problem didn't happen again, I also decided to write up the employee in question based on the evidence that I had that they were acting outside of company policy.

Sunday, April 15, 2007

Experimental Exercise Week One

My partner for this exercise was Teresa Hardy. We had about a 20 minute call in which we started out with my problem and came to a resolution that we talked about and came up with. The conversation was easy and not strained at all. Throughout the whole conversation we actually learned a lot about each other and were able to assess each other's conflict management techniques and came up with a compromise! We worked as a team the majority of the time, but I felt like maybe I dominated the conversation in some respects because I love to talk, which is a good thing in some respects but a bad one in others. There were no barriers or distractions during the call...which was nice! After the conversation I felt as though we shared a lot in common as far as problem-solving techniques and similar experiences since we both work at a school district. It was a fun exercise...Thanks again Teresa!

Handout Assessment

Although it took a lot of time, I really enjoyed filling out the handouts from week one and assessing my different attributes.
On the personal work style, I found out that I am primarily directing. This was understandable but my first attribute to that specific question I marked as cautious. I did that because I have gone through a lot in regards to relationships in my life and I am very cautious about who and when to trust, and when to let my guard down. But, in the same token, it is addressing my personal work style and I do tend to be directing at work. So, all in all, I am in agreement with the assessment and learned a lot from it!
On my TAPT test I learned that I am Extroverted, Intuitive, a Thinker, and a Judger. This came really as no surprise to me because I could have told you this before even taking the test and my scores were never really close in each of the pairs, I tended to dominate either one side or the other. I do process a lot internally, but I tend to be extroverted in the way that I think about how I coexist in this world more so then just in my head. I have my head in the clouds and hope that everything will work out the way I want it to in the end, although I may not be looking at reality and that is why I see myself as intuitive. As I mentioned in the discussion for week one, I tend to approach situations as I am right and the other person is wrong and rarely see compromising as an option. I feel like this is a weakness and may be why I am a thinker because I see things as "black and white" or "right and wrong". I can see my judging qualities especially in my work ethic because I rarely leave anything unfinished and would rather finish a task instead of prolonging it to another day. I would say in some respects that I have procrastination problems, but I never start something and procrastinate on finishing it, I tend to procrastinate on the issue fully until the last minute. But when I start something, I always feel the need to finish it.
My NLP assessment revealed that I am kinesthetic by nature. I agree with this full-heartedly because I tend to make decisions based on what I feel, how I feel, and what emotional state I am in at the time. This category dominated over the visual and auditory aspects because I feel like it holds a special place in who I am as a person. Every one who knows me would be able to tell you the same.
On the barriers to communication, I found that there are numerous factors which act as deterrents from a fair and positive discussion. I thought up a lot of environmental barriers such as loudness, too much sun, and just the idea of being uncomfortable as a result of anything environmental. My verbal communication barriers with others is when they have an accent in which I cannot understand as well as when people use curse words frequently. These two factors tend to give me a different outlook on the person I am speaking with and result in frustration on my part. Interpersonal barriers made up the majority of the barriers that I deal with in regards to communication and included my personal beliefs, religion, politics, and morality. All of these factors are held dear to my heart and really dictate how I am going to feel on the subject. I think that this contributes to my "black and white" and "right and wrong" approach that I mentioned earlier. My assessment of my barriers really taught me that I need to be more open-minded when it comes to any communication I have with another.
My conflict management style was a Competing/Forcing Shark and my back-up style is an Accommodating Teddy Bear. This describes me in a nutshell, because I tend to put up a wall and act tough most of the time to protect myself, but in the end I think I end up being accommodating because I would rather just be happy then in conflict most of the time.

Monday, April 9, 2007

Intro

I am eager to see what I am going to learn in the conflict resolution course. I, personally, am going through a lot right now and it would be easier if I knew all of the answers (although I never believe I will)! I work full-time during the day, which is probably the case with most of us, and so I am sorry if I post to your blogs late at night on a weekday! I appreciate all of your comments and constructive criticism ahead of time and thanks for looking at my blog!